01 Refund Requests
We offer a full refund within 30 calendar days of any charge for Bettermind, no questions asked.
02 Start of Access
Access to the service begins on the date the customer's payment is processed and we electronically confirm that their account and subscription are active. During the 3-day free trial, access begins when you sign up and nothing is charged; the first $39.99 charge is made when the trial ends unless you cancel before then. The 30-day refund period is measured from the date of the charge being refunded.
03 Refund Eligibility
Refund eligibility is not affected by whether the customer has taken the 3-minute check, viewed their Personalized Thinking Overview, completed Daily 5 sessions, or otherwise used the service.
04 Use of the Service
We do not deduct the value of any access or usage from an otherwise eligible refund requested during the applicable 30-day period.
05 How to Request a Refund
To request a refund, contact support@yourbettermind.com or (855) 809-5102 and provide the email address associated with the purchase and the charge date and amount. Please do not send a full card number or password.
Your card statement will show: BETTERMIND*T8558095102
06 Refund Processing
Refunds are processed to the original payment method within 5 business days. After the refund is processed, the credit should appear on the cardholder's account within 5–10 business days, depending on the customer's bank or card issuer.
07 Cancellation
Customers may cancel at any time from their account settings, by emailing support@yourbettermind.com, or by calling (855) 809-5102. Cancellation stops future renewals, and access continues through the end of the current paid period. Cancelling does not by itself refund a charge already processed; refunds are handled under this policy.
08 Contact Information
Company Name: Dangworks LLC. Site Name: Bettermind. Email: support@yourbettermind.com. Phone: (855) 809-5102. Location: 30 N Gould St Ste N, Sheridan, WY 82801, United States.